Call: + 91 22 61560272
 

 

Most common queries and answers

 

Where Are You Located?
REDBOY headquarters building which houses all our operational, finance and admin support personnel, is based at Ramee Center, Gazdhar Bandh Road, Santacruz West, Mumbai-54, which also accommodates our training center, human resources, recruitment, vetting, licensing and sales department.

 

Who Owns You?
REDBOY is a wholly owned subsidiary of the Ramee Group of Hotels, Resorts and Apartments, one of the leading international chain hotels.

 

Do You Operate On A National Basis?
Yes, we have expanded our services on national basis. Currently we are operationg Maharashtra, Goa and Chennai and we are looking to expand our presence in other states also.

 

DoYou have a license?
Yes, we have PASARA license from Govt of Maharashtra.

 

Who Are Your Clients?
Our contract portfolio incorporates a broad spectrum of organizations / premises, many of which are well known names, where an exceptionally high standard of service is demanded.

 

How Many Personnel Do You Employ?
We currently employ over 300 security personnel and 12+ headquarters staff.

 

To What Standard Do You Screen Your Personnel?
All REDBOY personnel are screened in accordance with BS7858 (2004). This includes a minimum of 05 years written references. We are also fully experienced in government vetting procedures and will undertake 10 year vetting upon request.

 

To What Standard Do You Train Your Personnel?
All training is in accordance with BS7499 and is SITO specified. Each officer must attend our 7-day in-house induction course (license compliant) and undergo a pre-determined number of prior on site training shifts at the contract they are assigned to. Additional training and / or specialized training, is fully tailored to the requirements of each individual assignment.

 

Where Is Your Control Centre?
Our modern control centre is located within our headquarters at Ramee Center, Gazdhar Bandh Road, Santa Cruz West, Mumbai-54,. It is fully computerized and is manned by 2 Controllers, 24 hours a day, 7 days a week and 365 days a year.  Additionally, a headquarters based shift manager is on duty 24 hours a day 7 days a week and a control room manager is in monday to friday.

 

Where Is Your Scheduling/Rostering Centre?
Scheduling is also based within our headquarters at Ramee Center, Gazdhar Bandh Road, Santacruz West, Mumbai-54.  Operational 7 days a week, it is manned by a team of three - 1 scheduling manager and 2 schedulers.

 

What Happens If A Client Or Security Officer Needs To Contact You During The Night?
As stated above (under control centre), we have a headquarters based shift manager on duty 24 hours a day, 7 days a week. Consequently, a responsible decision maker is always available.

 

What Pay Rate Do You Offer Your Personnel?
Pay rates are variable as they are determined by location, shift hours, duties and client budgets. However, the average pay rate is according to Maharashtra State Guard Board (MSGB).
All our assignments are priced individually and take into account the pay rate(s), hours and whether there are any additions required e.g. specialized training, equipment etc. However, all costs are calculated to provide excellent value for money.

 

What Differentiates You From Your Competitors?
Feedback gained from our Clients includes the following:

  • Exceptional value for money
  • High degree of personal service
  • Reactive and amenable to any request
  • Fast track decision-making
  • Understanding of requirements
  • Totally bespoke service
  • Simply professional.

I Would Like A Quotation From REDBOY, Who Should I Contact?
For all static positions (security officers and related services etc) please telephone 61560272 Alternatively, you can e-mail: info@redboysecurity.com

 

We are living in a new environment and there is a desire to invest in security solutions and technology that provide peace of mind and eliminate uncertainty in all of the areas listed. REDBOY is prepared to rise to the occasion in this new phase and provide security solutions that will reassure and empower the Indian government and businesses. We anticipate the evolving needs of our customers and respond with greater commitment